WHAT'S UNIQUE ABOUT THE  FRAME ?  The Frame is custom designed for its look and function.

CAN YOU RETURN PRODUCT?  Non Personalized products you can return up to 30 days of purchase date but we charge a small restocking fee.  If the product arrives damaged from shipping please contact us.

Personalized products can not be returned, unless we made a spelling error or the product arrives damaged from shipping.  If we made an error or it arrives damaged, please contact us.

WHEN WILL YOUR PRODUCT ARRIVE:  Once order is placed please allow 2 weeks to custom build it.  Then we ship it.

IS EACH PIECE REALLY CUSTOM BUILT:  Yes each piece is custom built by a Raymond Designs craftsman.  Your piece will be one of a kind.