WHAT'S UNIQUE ABOUT THE FRAME ? The Frame is custom designed for its look and function.
CAN YOU RETURN PRODUCT? Non Personalized products you can return up to 30 days of purchase date but we charge a small restocking fee. If the product arrives damaged from shipping please contact us.
Personalized products can not be returned, unless we made a spelling error or the product arrives damaged from shipping. If we made an error or it arrives damaged, please contact us.
WHEN WILL YOUR PRODUCT ARRIVE: Once order is placed please allow 2 weeks to custom build it. Then we ship it.
IS EACH PIECE REALLY CUSTOM BUILT: Yes each piece is custom built by a Raymond Designs craftsman. Your piece will be one of a kind.